Shipping policy
Thank you for shopping with Circlo. We want to make sure your order arrives quickly and safely. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will begin processing the next business day.
Shipping Times
Standard Shipping (US): 5–9 business days
Expedited Shipping (US): 2–4 business days
International Shipping: 7–21 business days depending on destination
Shipping Rates
Free standard shipping on all US orders over $35. Orders under $35 are subject to a flat shipping rate calculated at checkout. International shipping rates are calculated at checkout based on destination.
Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to become active.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us at support@circlostore.com and we will work to resolve the issue promptly.
International Orders
International customers are responsible for any customs duties, taxes, or fees imposed by their country. Circlo is not responsible for delays caused by customs processing.